Last Updated: October 6, 2026
Welcome to the 
website, including maxsupplements.net and any related websites, mobile websites, and online services operated by (collectively, the “Site”).
These Terms of Use (“Terms”) govern your access to and use of the Site and your purchase of products through the Site.
Please read these Terms carefully before using the Site.
By accessing or using the Site, creating an account, placing an order, or otherwise using our services, you acknowledge that you have read and understood these Terms and agree to be bound by them.
If you do not agree to these Terms, please do not use the Site.
may update these Terms from time to time. Any updated version will be posted on the Site with a revised “Last Updated” date. Your continued use of the Site after an update constitutes acceptance of the updated Terms to the extent permitted by applicable law.
1. Eligibility
You must be at least eighteen (18) years old, or the age of legal majority in your jurisdiction if higher, to create an account or purchase products through the Site.
By using the Site, you represent that you have the legal capacity to enter into a binding agreement.
2. Account Registration and Security
Certain features of the Site may require you to create an account.
You agree to provide accurate, complete, and current information when creating and maintaining your account.
You are responsible for:
- Maintaining the confidentiality of your login credentials
- Restricting access to your account
- All activities conducted through your account
- Promptly notifying us if you believe your account has been accessed without authorization
reserves the right to suspend or terminate an account if we reasonably believe that information provided is inaccurate, fraudulent, incomplete, or being used in violation of these Terms or applicable law.
3. Use of the Site
You agree to use the Site only for lawful purposes.
You may not use the Site:
- In violation of any applicable law or regulation
- To engage in fraudulent or deceptive activity
- To interfere with the operation or security of the Site
- To gain unauthorized access to any account, system, or network
- To transmit malicious software, viruses, or harmful code
- To infringe the intellectual property, privacy, or other rights of any person
- To submit unlawful, defamatory, obscene, threatening, abusive, or otherwise prohibited content
- To impersonate another person or misrepresent your identity
- To scrape, reproduce, copy, or exploit Site content for unauthorized commercial purposes
We reserve the right to restrict or terminate access to the Site where we reasonably believe these Terms have been violated.
4. Not Healthcare Advice
The products, product descriptions, information, statements, and other content available through the Site are provided for general informational purposes.
Statements regarding dietary supplements or other products have not necessarily been evaluated by the United States Food and Drug Administration or other governmental health authorities.
Products available through the Site are not intended to diagnose, treat, cure, or prevent any disease unless expressly approved and stated otherwise by the relevant regulatory authority.
The Site is not intended to provide medical diagnosis, treatment, or professional healthcare advice.
You should consult a qualified physician or healthcare professional before using any nutritional supplement, herbal product, medication, exercise program, diet program, or other health-related product, particularly if you:
- Have an existing medical condition
- Are taking medication
- Are pregnant or nursing
- Have allergies
- Have questions regarding potential interactions or side effects
Always review the manufacturer's label, packaging, warnings, ingredients, and usage instructions before using a product.
Information on the Site should not be used as a substitute for professional medical advice.
5. Product Information
We make reasonable efforts to provide accurate product descriptions, images, specifications, ingredients, prices, and other information.
However, product packaging, labeling, ingredients, appearance, or specifications may be changed by manufacturers from time to time.
Where information shown on the Site differs from the product packaging or label, you should follow the information provided on the actual product packaging and consult the manufacturer if necessary.
We do not guarantee that all Site content is complete, current, or error-free.
6. Product Availability
All products are subject to availability.
We reserve the right to:
- Limit quantities
- Refuse or cancel an order
- Discontinue products
- Correct product information or pricing errors
- Modify product availability at any time
If an item becomes unavailable after an order is placed, we may cancel the affected item or order and notify you.
7. Pricing
Prices are displayed on the Site and may be changed at any time without prior notice.
Despite our efforts, pricing errors may occasionally occur.
If the correct price of an item is different from the price displayed at the time of ordering, we may:
- Contact you for instructions before completing the order, or
- Cancel the affected item or order and notify you
Taxes, shipping charges, customs duties, import fees, or other applicable charges may be added where required.
8. Orders
Submitting an order does not automatically mean that the order has been accepted.
We reserve the right to review and reject or cancel an order for legitimate reasons, including:
- Product unavailability
- Pricing or product information errors
- Suspected fraud
- Suspected unauthorized activity
- Violation of these Terms
- Legal or regulatory restrictions
- Restrictions imposed by manufacturers, suppliers, carriers, or destination countries
We may contact you if additional information is reasonably required to process an order.
9. Shipping and Delivery
Delivery times shown on the Site are estimates unless expressly stated otherwise.
Actual delivery times may be affected by circumstances outside our reasonable control, including:
- Carrier delays
- Customs procedures
- Weather conditions
- Public holidays
- Transportation disruptions
- Incorrect or incomplete delivery information
- Governmental or regulatory actions
Customers are responsible for providing accurate shipping information.
10. International Orders and Import Responsibility
Customers placing international orders are responsible for determining whether the products ordered may lawfully be imported, possessed, used, or resold in the destination country.
The customer may be considered the importer of record and is responsible for complying with applicable:
- Customs requirements
- Import restrictions
- Product restrictions
- Taxes
- Duties
- Local laws and regulations
is not responsible for products delayed, refused, confiscated, or restricted by customs or government authorities because of destination-country requirements, except to the extent otherwise required by applicable law.
11. Risk of Loss and Transfer of Title
Where applicable, purchases are subject to the shipping terms displayed or communicated at the time of the order.
Unless otherwise required by applicable law or expressly agreed in writing, title and risk of loss may transfer in accordance with the applicable delivery and shipping terms.
12. Refund Policy
Customers may request a refund within thirty (30) days from the date of the order.
Refund requests submitted within this 30-day period will be reviewed and processed in accordance with our applicable return and refund procedures.
If more than thirty (30) days have passed since the order date, you may still contact us to request a refund.
Requests submitted after the 30-day period will be reviewed individually based on the reason for the refund request and the circumstances involved.
Approval of a refund request submitted after thirty (30) days is not guaranteed and will be determined on a case-by-case basis.
We may request information reasonably necessary to evaluate a refund request, including:
- Order information
- Details regarding the product
- The reason for the refund request
- Photographs or other supporting information where relevant
Refunds may be subject to applicable legal requirements, product condition, order status, and other reasonable circumstances.
Nothing in this Refund Policy limits any non-waivable rights you may have under applicable consumer protection law.
13. Returns
Where a product return is required as part of an approved refund, we may provide instructions regarding:
- The return address
- Required packaging
- Return authorization
- Supporting documentation
- Applicable return shipping arrangements
Products should not be returned without following the applicable return instructions provided by .
Certain products may not be eligible for return where prohibited by health, safety, hygiene, or applicable legal requirements.
14. Fraudulent Orders and Account Misuse
reserves the right to review, suspend, reject, or cancel orders or accounts where we reasonably suspect:
- Fraud
- Unauthorized use
- Identity misuse
- Abusive purchasing behavior
- Chargeback abuse
- Violation of these Terms
- Other unlawful or suspicious activity
We may take reasonable steps to protect , our customers, and our service providers against fraudulent or unauthorized transactions.
15. User Content
The Site may allow users to submit product reviews, comments, questions, answers, photographs, or other content (“User Content”).
You are responsible for User Content you submit.
You must not submit User Content that:
- Is knowingly false or misleading
- Is copied or stolen
- Infringes intellectual property rights
- Contains defamatory or unlawful material
- Contains threats, harassment, or personal attacks
- Contains malicious software or harmful links
- Violates privacy rights
- Is unrelated to the relevant product or discussion
- Violates applicable law
Product reviews represent the opinions of the individuals who submit them and do not necessarily represent the views of .
may remove or refuse User Content that violates these Terms or applicable law.
16. License to User Content
By submitting User Content to the Site, you grant a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, adapt, and distribute that content in connection with operating, promoting, and improving the Site and our business, subject to applicable law and our Privacy Policy.
You represent that you have the rights necessary to grant this license.
17. Intellectual Property
The Site and its content, including:
- Text
- Graphics
- Images
- Logos
- Icons
- Designs
- Software
- Page layouts
- Product presentation
- Trademarks
- Trade names
are owned by, licensed to, or otherwise lawfully used by and are protected by applicable intellectual property laws.
You are granted a limited, personal, non-exclusive, non-transferable, revocable right to access and use the Site for lawful personal purposes.
Unless authorized by us in writing, you may not:
- Copy
- Republish
- Sell
- Resell
- Modify
- Distribute
- License
- Commercially exploit
- Create derivative works from
any protected Site material.
Third-party trademarks, product names, logos, and other intellectual property remain the property of their respective owners.
18. Third-Party Links and Services
The Site may contain links to third-party websites or integrate third-party services.
These services are operated independently from .
We do not control and are not responsible for the:
- Content
- Availability
- Security
- Privacy practices
- Terms
- Products
- Services
of third-party websites or services.
Your use of third-party websites or services is subject to the applicable third party's own terms and policies.
19. Privacy
Your use of the Site is also subject to the Privacy Policy.
The Privacy Policy describes how we collect, use, disclose, retain, and protect personal information.
20. Electronic Communications
When you contact us electronically or use the Site, you consent to receive communications from us electronically where permitted by applicable law.
These communications may include:
- Order confirmations
- Shipping notifications
- Account notices
- Customer service communications
- Legal notices
- Policy updates
Marketing communications will be subject to the preferences and rights described in our Privacy Policy and applicable law.
21. Suspension and Termination
These Terms remain effective while you use the Site.
We may suspend or terminate your access to all or part of the Site if we reasonably determine that you:
- Violated these Terms
- Violated applicable law
- Engaged in fraudulent activity
- Misused the Site
- Created a security risk
- Harmed or attempted to harm , another customer, or a third party
You may stop using the Site at any time.
Provisions that by their nature should survive termination will remain effective, including provisions concerning intellectual property, disclaimers, limitations of liability, indemnification, and dispute resolution.
22. Disclaimer of Warranties
To the maximum extent permitted by applicable law, the Site and its content are provided on an “as is” and “as available” basis.
does not guarantee that:
- The Site will always be available
- The Site will be uninterrupted or error-free
- All information will always be accurate or complete
- Every defect will be corrected immediately
- The Site will be free from all harmful components
- Products will meet every individual user's expectations
Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.
23. Limitation of Liability
To the maximum extent permitted by applicable law, and its directors, officers, employees, affiliates, representatives, and service providers will not be liable for indirect, incidental, special, punitive, or consequential damages arising out of or relating to:
- Use of the Site
- Inability to use the Site
- Products purchased through the Site
- Delay or interruption of the Site
- Loss of data
- Loss of profits
- Loss of business
- Loss of goodwill
Where liability cannot legally be excluded, our liability will be limited to the maximum extent permitted under applicable law.
Nothing in these Terms excludes or limits liability where doing so would be unlawful.
24. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless and its directors, officers, employees, representatives, and affiliates from reasonable losses, liabilities, costs, claims, and expenses arising from:
- Your material breach of these Terms
- Your unlawful use of the Site
- Your infringement of a third party's rights
- User Content submitted by you
- Your violation of applicable law
This provision does not apply to the extent that a claim results from 's own unlawful conduct or where indemnification is prohibited by applicable law.
25. Governing Law
These Terms, and any dispute, claim, or controversy arising out of or relating to these Terms, the Site, or any purchase made through the Site, shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region of the People's Republic of China (“Hong Kong”), without regard to conflict-of-law principles.
Any mandatory consumer protection rights available to you under applicable law remain unaffected.
26. Jurisdiction and Dispute Resolution
You and agree to first attempt in good faith to resolve any dispute arising out of or relating to these Terms, the Site, or a purchase through direct communication.
If the dispute cannot be resolved informally, then, to the extent permitted by applicable law, the courts of Hong Kong shall have jurisdiction over such dispute.
Nothing in this section prevents either party from seeking urgent or interim relief from a court of competent jurisdiction where appropriate.
Nothing in these Terms limits any mandatory right of a consumer to bring a claim in another jurisdiction where such right cannot legally be waived.
27. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary.
If it cannot be preserved, it will be severed from these Terms.
The remaining provisions will continue in full force and effect.
28. No Waiver
Failure by to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.
Any waiver must be expressly agreed to by .
29. Assignment
You may not assign or transfer your rights or obligations under these Terms without our prior written consent.
may assign or transfer its rights and obligations in connection with a merger, acquisition, corporate restructuring, sale of assets, or other lawful business transaction, subject to applicable law.
30. Entire Agreement
These Terms, together with the Privacy Policy and any additional terms expressly provided at the time of purchase, constitute the agreement between you and concerning your use of the Site.
They supersede prior understandings relating to the same subject matter.
31. Changes to These Terms
may update these Terms periodically to reflect changes in:
- Our business
- Our Site
- Applicable law
- Regulatory requirements
- Operational practices
We will update the “Last Updated” date when changes are made.
Where required by applicable law, we will provide additional notice regarding material changes.
32. Contact Us
If you have questions regarding these Terms, an order, a refund request, or your use of the Site, please contact us through the Contact Us page or at:
